Your Rights Under Title VI and Section 504

My Way Home is committed to providing equal access to its programs, services, and activities.

My Way Home does not discriminate on the basis of race, color, national origin, or any other protected characteristic in the administration of its programs and services.

Title VI of the Civil Rights Act of 1964

Title VI of the Civil Rights Act of 1964 protects individuals from discrimination based on race, color, or national origin in programs and activities receiving federal financial assistance.

Under Title VI, you have the right to:

• Receive services without discrimination based on race, color, or national origin.

• Have equal access to programs, services, and activities offered by My Way Home.

• Receive meaningful access to services, including language assistance when needed.

• File a complaint if you believe you have experienced discrimination.

Section 504 of the Rehabilitation Act of 1973

Section 504 of the Rehabilitation Act of 1973 protects qualified individuals with disabilities from discrimination in programs and activities receiving federal financial assistance.

Under Section 504, you have the right to:

• Participate in and benefit from programs and services without discrimination based on disability.

• Request reasonable accommodations to access our programs and services.

• Receive appropriate auxiliary aids and services when necessary to ensure effective communication.

• Access our services in an accessible and inclusive environment.

• File a complaint if you believe you have experienced disability-related discrimination.

How to Request an Accommodation or File a Complaint

If you need a reasonable accommodation, language assistance, or wish to report discrimination related to our programs or services, please contact us:

My Way Home
Phone: 805-273-7800
Email: hello@mywayhome.org
Address: 2231 Sturgis Road, Suite A, Oxnard, CA 93030

Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a Title VI complaint with My Way Home. The complaint must be filed within 180 days of the date of the alleged discrimination. Written complaints may be sent to:

My Way Home - Attn: Title VI / Section 504 Complaint

2231 Sturgis Road, Suite A, Oxnard, CA 93030

The “Title VI Complaint Form” is available by clicking here and should be used to detail the complaint but is not mandatory. Complaint forms may also be obtained by calling 805-273-7800.

If a complaint is made in a language other than English, My Way Home will translate the complaint through a contracted service or using available multilingual staff if available, and any response, including requests for additional information and any disposition will be made in both English and the language in which the complaint was made.

My Way Home will review complaints in accordance with applicable requirements and will not tolerate retaliation against anyone who raises a concern or participates in a complaint process.

All complaints alleging discrimination based on race, color, or national origin in any program related to a CDFI Fund program provided by My Way Home will be recorded by the My Way Home Director of Program Development & Administration and will include the date that the investigation, lawsuit, or complaint was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the recipient or subrecipient in response to the investigation, lawsuit, or complaint.

If additional information is needed for assessment or investigation of the complaint, My Way Home staff will contact the complainant in writing within fifteen (15) working days of receiving the complaint. Failure of the complainant to provide the requested information by the requested date may result in the administrative closure of the complaint.

My Way Home will use its best efforts to respond to a Title VI complaint within sixty (60) working days of its receipt of such a complaint.